Sorry, I need to send you another warning: apparently, Google Reps are making changes to accounts without asking for permission.
To add some more drama to the story: they make these changes using Google’s internal system, which means that these changes DO NOT show up in the account’s change history!
I’ve read rumors about this from multiple people on Reddit and LinkedIn.
The changes were made by Google’s third-party partners. Even though the Google Rep did not have permission, the person was nice enough to send an email that listed the changes made.
That email was sent using an address that ends with “@xwf.google.com.” That domain is always used if Google Reps work from one of Google’s third-party partners.
Source: https://support.google.com/chrome/a/answer/15342384?hl=en
Which brings me to my advice for you today:
Create a filter/rule in your inbox that highlights/stars emails sent from @xwf.google.com
That way, you will at least notice the email if another Google Rep has the balls to make changes that are hidden from us in the Google Ads UI.
– Nils