One of the most annoying things in my PPC workday?
Google Ads Editor stalling.
It’s constantly freezing when downloading my account, not responding at all after multiple attempts. Again, and again.
Yes, also after checking my internet connection, resetting my machine, downloading the latest version of the tool, and only selecting the basic download of a selection of the campaigns.
I’ve tried everything from signing in and out, removing temp files, disabling virus checkers, using VPN, and turning off Cloudflare… nothing works.
It still freezes.
Sounds familiar?
If so, try this solution for large accounts: you can force the download to finish by changing the download mode in Google Ads Editor!
For Windows:
- Select Start > Run, then type cmd.
- Press Enter.
- Enter the following command: cd “C:\Users\%USERNAME%\AppData\Local\Google\Google Google Ads Editor”
- Press Enter.
- Enter the following command: start google google_ads_editor_launcher.exe -dlMaxRequests
- Press Enter.
- Restart the account download.
FINALLY! I got the complete account downloaded in Editor again. (It still took 3 hours, though.)
Here’s a bunch of additional resources that will help you get the job done and Google Ads Editor back up to speed:
Uninstall and remove temp files:
https://support.google.com/google-ads/editor/answer/30515?hl=en
Download and install the latest version:
https://support.google.com/google-ads/editor/answer/30513
Select a portion of the account and download only basic data:
https://support.google.com/google-ads/editor/answer/30542
Make sure to not download images and videos:
https://support.google.com/google-ads/editor/answer/38872?hl=en
Log diagnostics to see what went wrong:
https://support.google.com/google-ads/editor/answer/94249?hl=en&ref_topic=9314
Hope this helps,
– Nils